Customer Satisfaction

Al fine di migliorare la qualità dei servizi offerti alla Farmacia, Le chiediamo di compilare il modulo di customer satisfaction. Il suo feedback ci permetterà di crescere e poter erogare un servizio migliore.

    Come ritiene il servizio di assistenza e accoglienza telefonica di Farmasi ?
    Come ritiene la capacità di Farmasi di risolvere telefonicamente i problemi tecnici ?
    Come ritiene sia il servizio di assistenza svolto da Farmasi ?
    Ritiene che nel caso di urgenza o guasto presso sua sede i tecnici di Farmasi reagiscano celermente ?
    Ritiene che i tecnici di Farmasi siano professionali ?
    Cosa ne pensa del supporto commerciale di Farmasi ?
    Come ritiene i tempi di consegna di materiale hardware o software di Farmasi ?
    Come ritiene il servizio di riparazione di Farmasi ?
    Come ritiene sia la qualità dell’ hardware installato di Farmasi in Farmacia ?

    Complessivamente Farmasi proietta una immagine :
    Rispetto agli anni scorsi ritiene che Farmasi stia migliorando o peggiorando ?

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